Last updated: April 2026
Fortune Haus ABN 70 694 820 543 ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
When you submit an enquiry through our website, we may collect:
We also collect non-personal information through cookies and analytics tools (Google Analytics, Google Tag Manager) including browser type, pages visited, and time spent on our website.
We use your personal information to:
We will not use your personal information for any purpose other than those listed above without your consent.
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
These parties are required to keep your information confidential and may only use it to perform services on our behalf.
Your personal information is stored securely using Google Workspace. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Our website uses cookies and Google Analytics to understand how visitors use our site. This information is aggregated and anonymous. You can disable cookies through your browser settings, though this may affect the functionality of our website.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry information is retained for a minimum of 12 months.
You have the right to request access to the personal information we hold about you, and to request that we correct any inaccurate information. To make a request, please contact us at the details below.
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
If you have a complaint about how we have handled your personal information, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.